Mineral Gap’s Managed Services Desk (MSD) is the customer interface of our Network Operations Center (NOC) and serves as your technical support resource. The MSD is available 24 hours a day, 365 days a year, with service experts standing ready to assist you with:
Our MSD is designed to scale with you, and we can customize any solution you need for multiple service scenarios:
• You don’t have an IT manager and you’re looking for full support, including daily care and maintenance of your IT environment.
• You have an IT department, but you’re looking for assistance with the daily care and maintenance of your IT environments. Our managed IT services engineers, technicians, and support specialists act as an extension of your team and provide you all the advantages of onsite service and support, while sparing you the high costs of deploying your resources to our facility.